Apple Authorized Service Centre | Pak Mac

Welcome to PAK MAC, Islamabad’s official Apple Authorized Service Provider (AASP) — verified and listed on Apple’s global website.


Located conveniently in I-8/1, Islamabad, we provide certified diagnostics, repairs, and warranty services for the complete range of Apple devices, including MacBook Air, MacBook Pro, iMac, iPhone, iPad, Apple Watch, and genuine Apple accessories.

At PAK MAC, service is not just a department — it’s the foundation of our business. We combine Apple-certified expertise, modern diagnostic tools, and genuine Apple parts to deliver unmatched quality and reliability to customers in Islamabad and Rawalpindi.

About Our Apple Authorized Service Centre in I-8 Islamabad

Our state-of-the-art service centre, located in the basement of the PAK MAC Building in I-8/1, is one of the few Apple-authorized repair facilities in Pakistan. Designed to meet Apple’s strict global standards, the facility includes advanced diagnostic equipment and ESD-safe workstations, ensuring every device receives professional care.

Our Apple-trained engineers specialize in both hardware and software support, offering solutions that are fast, transparent, and certified by Apple. Whether your MacBook needs a logic board replacement, your iPhone battery requires servicing, or your iPad screen needs repair, we handle every case with precision and care.

Why Choose PAK MAC Islamabad

  • Apple Authorized Service Provider (AASP) – officially verified by Apple

  • 💻 Certified Apple Technicians with years of hands-on experience

  • 🧩 Genuine Apple Parts for all repair and replacement needs

  • 🛡️ Official Warranty Claim Handling for Apple and local distributors

  • 🔧 Hardware Repairs including screen, battery, logic board, and keyboard replacements

  • 💿 Software Support – macOS, iOS installation, diagnostics, and data recovery

  • 🖥️ Support for Mac, iPhone, iPad, iMac, and Apple Watch

  • 🔌 Networking Setup & IT Assistance for individuals and businesses

  • 🕒 Fast Turnaround Times & Transparent Pricing

  • 🧾 Detailed Service Reports and receipts for all work performed

PAK MAC is recognized as one of the most trusted Apple Service Centres in Islamabad, serving customers across I-8, F-7, F-8, G-9, G-10, Blue Area, and Rawalpindi.

Contact Our Islamabad Service Centre

📍 Location:
Basement, PAK MAC Building, I-8/1, Islamabad

📞 Phone: +92 51 4257171 | +92 345 5509864
📧 Email: support@pakmac.com

We’re open Monday to Saturday, 10:00 AM to 7:00 PM.
Walk-in customers and online service bookings are both welcome.

Warranty & Service Policy

General Warranty Guidelines

  • Devices must be purchased from PAK MAC or an Apple Authorized Reseller.

  • An original purchase invoice is required for all warranty claims.

  • Warranty does not cover physical or liquid damage, unauthorized repairs, or power surge issues.

  • Each device is photographed and documented during initial inspection for transparency.

Warranty Coverage

Device Type Coverage Remarks
Standard Apple Warranty 12 Months Apple-certified coverage
Out-of-Warranty Repairs 90 Days On replaced components
AppleCare & Extended Plans As per Apple program Verified globally
Refurbished Apple Devices Variable Based on supplier policy


Data & Privacy Policy

Before submitting your Apple device, we recommend backing up all personal data.
While every effort is made to protect your information, PAK MAC is not responsible for any data loss during repair.

Upon request, our team can assist with:

  • Secure data backup

  • iCloud restoration

  • macOS or iOS reinstallation

Apple Certified Repair Process

  1. Submit Your Device
    Bring your Apple product with the original invoice to our Islamabad service desk.

  2. Comprehensive Diagnostics
    Our Apple-certified technicians perform full diagnostics using Apple’s diagnostic suite.

  3. Service Evaluation & Approval
    We’ll share a transparent estimate or warranty confirmation before proceeding.

  4. Authorized Repair Execution
    Repairs are carried out using genuine Apple parts in accordance with Apple’s service protocols.

  5. Collection or Delivery
    Once completed, you’ll be notified for pickup, or delivery can be arranged within Islamabad and Rawalpindi.

For warranty-covered repairs, no charges apply unless physical or liquid damage is found.

Out-of-Warranty Services

We offer professional repair services for devices no longer under Apple Warranty, including:

  • Battery replacements

  • Screen or display repairs

  • Logic board repairs

  • Keyboard and trackpad replacements

  • macOS and software reinstallation

Pricing is always shared before approval, ensuring full transparency.

Service Guarantee

All repairs performed at PAK MAC are covered for:

  • 90 days from the repair date, or

  • The remaining duration of your Apple Warranty or AppleCare, whichever is longer.

This ensures every customer receives dependable, long-term support.

Our Expertise in Apple Device Repairs

  • MacBook Air & MacBook Pro Repairs

  • iMac & Mac Mini Servicing

  • iPhone & iPad Battery, Display & Logic Board Replacements

  • Apple Watch Diagnostics & Component Replacement

  • Peripheral and Accessory Support

Our I-8 Islamabad team also provides IT and technical support for corporate clients, schools, and remote teams, ensuring seamless device management across organizations.

Visit PAK MAC – Apple Authorized Service Centre in Islamabad

PAK MAC is trusted by thousands of Apple users in I-8, I-9, F-8, G-10, and Blue Area, as well as corporate offices and institutions throughout the Islamabad Capital Territory.

We take pride in delivering Apple-certified repair quality, prompt service turnaround, and professional support for every customer.

For Apple’s official repair and warranty guidelines, visit:
🔗 Apple Support – Warranty & Repairs

⚠️ Apple warranty and service policies may vary based on product type and purchase region.

PAK MAC – Apple Authorized Service Centre, I-8/1 Islamabad

Your trusted destination for Apple warranty claims, device repairs, and certified support.